🏠 Warranty Policy
Effective Date: 1 August 2025
Thank you for choosing our products. We stand behind the quality of our PVC vanity cabinets and are committed to providing support should you encounter any manufacturing defects covered under warranty.
📌 PVC Vanity Set Warranty Policy
Warranty Coverage:
- Onsite Warranty: 1 year from the date of Delivery/ Installation.
- Covered:
i) Rust on hinges under normal household use.
ii) Peeling of PET film on the vanity surface under normal household use.
Exclusions:
- Damage caused by misuse, improper installation, or exposure to harsh chemicals is not covered.
- Mirrors are not covered under this warranty.
🛠️ How to Make a Warranty Claim
Please Take Note:
1. Please WhatsApp to +65 8889 3455
2. Select Customer Service
3. Select Technical Support
4. Select Fault Reporting
When requesting service or repair, please provide the following information:
a) Full name and address
b) Telephone number and invoice number
c) A video and/or photos clearly showing the symptom or fault of the vanity set
Our team will assess the claim and arrange the necessary onsite support if the issue is covered under warranty.
⚙️ General Terms
- This warranty is valid for original purchasers only and is non-transferable.
- Proof of purchase is required for any warranty claim.
- All transportation and installation work is the customer’s responsibility unless otherwise stated.