PREMIER CLUB MEMBER WARRANTY

Warranty Information for Automated Laundry System (All Models)

Please Take Note

Please first check whether the power supply to the Automated Laundry Rack is properly connected before calling for repair service.

When requesting for service or repair, please furnish the following information:

a)            Full name and address

b)            Telephone number and Invoice number

c)            A video or/ and photos of symptom or the fault of the Automated Laundry Rack

Terms and Conditions for Lifetime and Onsite Warranty

  1. Lifetime Warranty Coverage

    • All parts of the automated laundry rack are covered by a lifetime warranty for defects arising from normal usage conditions.
    • Parts are eligible for replacement only if determined to be in a non-working condition by our authorized personnel.
    • If certain parts are discontinued, REMODE HUB reserves the right to provide suitable replacement parts.

  2. Onsite Warranty Coverage

    • An onsite warranty is provided for one (1) year from the date of installation. This warranty covers labor, repairs, and transportation costs for services carried out by REMODE HUB’s authorized personnel.

  3. Professional Service Fee

    • After the one-year onsite warranty period, a professional service fee of $50 per service trip will apply. This fee covers labor and transportation for maintenance or repairs conducted by REMODE HUB’s authorized personnel.

  4. Non-Transferability

    • This warranty is non-transferable and only applies to the original purchaser of the automated laundry rack.

  5. Relocation Requirement

    • To maintain the validity of this warranty, any relocation of the rack must be performed by a REMODE HUB authorized contractor. Unauthorized relocation will void the warranty.

  6. Warranty Exclusions

The lifetime warranty and onsite warranty do not cover damage resulting from:
  • Improper installation not performed by authorized personnel.
  • Physical damage due to customer negligence or misuse.
  • Use of the product outside of its specified purpose.
  • Any modifications or repairs done by unauthorized service providers.

By purchasing and using this product, you agree to abide by these terms and conditions.

REMODE HUB SG should not be liable for any liabilities and/or injuries arising from or incidental to the installation of REMODE HUB products.