1 YEAR ON-SITE WARRANTY

Warranty Information for Automated Laundry System (All Models)

Please Take Note

Please first check whether the power supply to the Automated Laundry Rack is properly connected before calling for repair service.

When requesting for service or repair, please furnish the following information:

a)            Full name and address

b)            Telephone number and Invoice number

c)            A video or/ and photos of symptom or the fault of the Automated Laundry Rack

Terms and Conditions for Warranty

  1. This warranty is applicable to:
    Automated Laundry System purchased from REMODE HUB SG.
    This warranty covers 5 years on the Motor and 2 years on the following Parts: 

    1. LED panel light/ Cove light

    2. Ultrasonic Dust Mite Controller 

    3. Fan blowers/Heaters

    4. Plasma Ionizer

    This warranty DOES NOT cover those parts subject to wear and tear and will be void if:

    1. The damage is directly or indirectly caused by household pests infestation

    2. Abnormal voltage

    3. Any convulsion of nature or failure to follow operational instructions.

    4. Products damaged due to tampering, alteration, or repair by an unauthorized person, misuse, negligence, or operation of the product contrary to the instructions in the products manual.

  2. Onsite Warranty Coverage

    • An onsite warranty is provided for one (1) year from the date of installation. This warranty covers labor, repairs, and transportation costs for services carried out by REMODE HUB’s authorized personnel.

  3. Professional Service Fee

    • After the one-year onsite warranty period, a professional service fee of $50 per service trip will apply. This fee covers labor and transportation for maintenance or repairs conducted by REMODE HUB’s authorized personnel.

  4. Non-Transferability

    • This warranty is non-transferable and only applies to the original purchaser of the automated laundry rack.

  5. Relocation Requirement

    • To maintain the validity of this warranty, any relocation of the rack must be performed by a REMODE HUB authorized contractor. Unauthorized relocation will void the warranty.

  6. Warranty Exclusions

This warranty does NOT extend to external/internal appearances, remote control, buttons, poles, and external parts.
  Claim for repair /service effected elsewhere will not be entertained.
REMODE HUB SG reserves all rights to change the terms and conditions of the warranty without prior notification.
REMODE HUB SG should not be liable for any liabilities and/or injuries arising from or incidental to the installation of REMODE HUB products.

By purchasing and using this product, you agree to abide by these terms and conditions.

REMODE HUB SG should not be liable for any liabilities and/or injuries arising from or incidental to the installation of REMODE HUB products.